This Privacy Policy describes how QuizAI ("QuizAI", "we", "us", or "our") collects, uses, and shares information when you visit tryquizai.com, install our Chrome extension, or otherwise use our services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Information we collect
Account information
When you create an account, we collect information such as your email address and authentication credentials. If you sign in with a third-party provider, we receive basic profile information from that provider as permitted by your settings.
Assignment and page content
To provide homework and quiz help, the Service reads relevant text from the assignment page you are viewing — such as question prompts, answer choices, and surrounding context — and sends that content to our servers for processing. We do not capture screenshots or record your screen.
You should only use the Service on pages where you have permission to access the content. Do not submit sensitive personal information (such as government IDs, financial account numbers, or health records) through the Service.
Usage and technical data
We automatically collect information about how you use the Service, including:
- Help requests, feature usage, and interaction with hints or explanations
- Device, browser, and extension version information
- Log data such as IP address, timestamps, and error reports
- Approximate location derived from your IP address
Payment information
If you subscribe to a paid plan, payments are processed by our payment processor, Creem. We receive billing status, subscription tier, and limited payment metadata (such as the last four digits of your card), but we do not store your full payment card details on our servers.
Communications
If you contact us by email or through support channels, we collect the information you provide, including your message and contact details.
2. How we use your information
We use the information we collect to:
- Provide, operate, and improve the Service
- Generate hints, step-by-step guidance, and explanations in response to your requests
- Authenticate your account and enforce plan limits (such as daily help quotas)
- Process subscriptions, send billing-related notices, and prevent fraud
- Respond to support requests and communicate product updates
- Monitor performance, debug issues, and protect the security of the Service
- Comply with legal obligations and enforce our Terms of Service
3. How we share your information
We do not sell your personal information. We may share information in these cases:
- Service providers: With vendors who help us run the Service, such as cloud hosting, analytics, customer support tools, payment processing (Creem), and AI infrastructure providers. These parties process data only on our instructions and under contractual confidentiality obligations.
- Legal requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, safety, and security of QuizAI, our users, or others.
- Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.
- With your consent: When you direct us to share information or otherwise agree.
4. AI processing
The Service uses automated systems, including large language models, to analyze assignment content and generate educational responses. Question text and related context from your page may be transmitted to our AI providers for this purpose.
We configure our systems to use your content to deliver the Service to you. We do not use your assignment content to train public AI models without your explicit consent. Providers may retain data temporarily for abuse monitoring, safety, and reliability as described in their own policies.
5. Chrome extension permissions
The QuizAI Chrome extension requests only the permissions needed to function on supported assignment pages — for example, reading page content on active tabs you interact with and displaying the side panel UI. The extension does not auto-submit answers or take actions on your behalf without your explicit instruction.
You can review or revoke extension permissions at any time through Chrome's extension settings.
6. Data retention
We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Assignment content processed for a help request is generally retained only for a limited period tied to your session, account history, and operational needs, unless a longer retention period is required by law or needed to investigate abuse.
You may request deletion of your account and associated personal data by contacting us at support@tryquizai.com. Some information may be retained where required by law or for legitimate business purposes such as fraud prevention.
7. Security
We implement reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children and students
The Service is intended for students and learners. If you are under 13 years of age (or the minimum age required in your country), you may use the Service only with the involvement and consent of a parent or legal guardian.
We do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe we have collected such information, please contact us and we will take steps to delete it.
9. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also have the right to opt out of marketing emails by using the unsubscribe link in those messages.
To exercise your rights, email support@tryquizai.com. We may need to verify your identity before fulfilling your request. Residents of certain U.S. states (including California) may have additional rights under applicable privacy laws.
10. International users
QuizAI is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.
11. Third-party websites and platforms
The Service may interact with third-party learning platforms (such as Canvas, Blackboard, or Moodle). Those platforms are governed by their own terms and privacy policies. We are not responsible for the practices of third-party websites or services.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
13. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at:
QuizAI
Email: support@tryquizai.com
Website: https://tryquizai.com